Faqpage

Frequently Asked Questions

How Do I Know How Many Crystals I Have Collected?

Good question, to find out how many you have collected so far, click your basket. This will give you a bunch of info on what you have or what level you are, how much XP you need to level up, how much total XP, as well as month and weekly you have, then finally your volume in your basket which will say how many you can collect and much more. It also will tell you what type of crystals you have collected in your basket, the value of those crystals, and a little XP ranking on the bottom.

What Is That Sound I Hear From My Basket/HUD?
There are several sounds- one is to announce a land owner throwing a multiplier event and the other for a Cluster Craze, and your basket will chime each time you collect a crystal. You can also shut the sounds off on your HUD by hitting the volume button, you can receive event notices still in local and the group.

What is a multiplier event? What is a Cluster Craze?
A multiplier event multiplies the original L$ value of the crystals, so a L$0.01 purple crystal will be worth L$0.10 at a x10 event. A Cluster Craze on the other hand is a total reveal of all the active clusters on a host's land. A minimum of 10 are required to call one of these. There are no multipliers on the values of a cluster at a Craze.

How Many Crystals/Clusters Can I Collect On A Sim?
Clusters you can click every single one on a sim, but must wait 24 hours to recollect the same cluster. You can collect 500 crystals per dispenser per day. Limit Break Juice allows you to increase that limit.

I Keep Clicking Clusters On The Land I Am On But I Cannot Get Them To Start, Why?

Several reasons. First reason is that a player can only click and wait on 3 clusters at any given time, so it could be possible you already clicked your max to wait on at the time. After you have collected them you can click more. Second reason, the cluster you may be clicking could be deactivated or hidden. A deactivated cluster is dark red in color and will say 'disabled' in black lettering above it. A hidden cluster is invisible, i.e. transparent.

How can I talk to someone? Is there live support?
Support Button at CrystalCraze HQ If you have any questions or are in need of support, you can always come to CrystalCraze HQ and hit the big red help button! A Mentor will come and help you with your question.